News for 'customer protection'

TikTok has interfered in polls, including India: US senators

TikTok has interfered in polls, including India: US senators

Rediff.com16 Jan 2025

US senators have alleged that TikTok, owned by the Chinese Communist Party, has interfered in elections of various countries, including India, and called for extending the deadline for a ban on the platform in the US. They applauded India's ban on the social media platform, citing concerns about Chinese propaganda and data harvesting. Lawmakers, including Democrats and Republicans, introduced legislation to delay the ban by 270 days, arguing it would allow for a more thorough review of the implications and potential alternatives to a ban. They also criticized the rushed nature of the ban and its potential impact on free speech and the livelihoods of American users.

Mercedes to cost Rs 2 lakh - Rs 9 lakh more from Jan 1

Mercedes to cost Rs 2 lakh - Rs 9 lakh more from Jan 1

Rediff.com15 Nov 2024

German luxury carmaker Mercedes-Benz on Friday said it will hike prices of its vehicles in India by up to 3 per cent on its entire model range in the portfolio from January 1, 2025, citing a rise in input costs, inflationary pressures and higher operational expenses. Prices of Mercedes-Benz cars in India will be revised by Rs 2 lakh for the GLC to Rs 9 lakh for the top-end Mercedes-Maybach S 680 luxury limousine, Mercedes-Benz India said in a statement.

Banks alert customers about mobile banking malware targeting over 200 apps

Banks alert customers about mobile banking malware targeting over 200 apps

Rediff.com21 Sep 2022

Several Indian banks have alerted their customers not to download apps from any source other than official app stores. Banking customers are being targeted by a new type of mobile banking malware campaign using SOVA Android Trojan. This malware captures the credentials when users log onto their net-banking apps and access bank accounts. The new version of SOVA appears to be targeting more than 200 mobile applications, including banking apps and crypto wallets.

No plan to bring clawback clause: LIC

No plan to bring clawback clause: LIC

Rediff.com12 Nov 2024

State-owned Life Insurance Corporation of India (LIC) has realigned its commission structures for its distributors in accordance with new surrender value norms but has no plans to introduce any "clawback", it said in a post-earnings analyst call on Friday. "It depends on our experience because the new products have been filed from October 1," said Siddhartha Mohanty, managing director and chief executive officer. The insurance regulator has revised the surrender value norms, and the revised ones came into effect on October 1.

Why RBI Cracked Down On P2P Lending

Why RBI Cracked Down On P2P Lending

Rediff.com22 Aug 2024

Following a review of peer-to-peer (P2P) platforms, certain issues -- including high non-performing asset levels, significantly high balances in escrow accounts, and non-compliance with net owned fund and disclosure requirements -- came to the RBI's attention.

Victimisation of Chinese woman may affect bilateral ties, says HC

Victimisation of Chinese woman may affect bilateral ties, says HC

Rediff.com11 Jul 2024

Unnecessary victimisation may "reflect in the bilateral relations", the Bombay high court said on Thursday while ordering the authorities to issue exit permit to a Chinese woman who was acquitted in a gold smuggling case yet could not leave India.

FMCG distributors flag deep discounts by qcom cos to govt

FMCG distributors flag deep discounts by qcom cos to govt

Rediff.com5 Dec 2024

Fast-moving consumer goods (FMCG) distributors' association has written to the finance ministry, highlighting concern over fund utilisation and fund accumulation by quick commerce companies and deep discounting of goods on their platforms. According to a recent letter seen by Business Standard, All India Consumer Products Distributors Federation (AICPDF) noted that its analysis indicated that approximately 80 per cent of these funds were directed toward customer acquisition strategies instead of creating cutting-edge innovations or sustainable growth models for the retail sector.

RBI issues new digital lending rules to protect borrowers

RBI issues new digital lending rules to protect borrowers

Rediff.com2 Sep 2022

The Reserve Bank has given time till November 30 to banks and NBFCs to put in place a mechanism to ensure that existing digital loans are in compliance with the modified norms aimed at protecting the interest of customers. Last month, the central bank tightened norms for 'digital lending' to prevent charging of exorbitant interest rates by certain entities and also check unethical loan recovery practices. In a circular, the RBI said outsourcing arrangements entered by Regulated Entities (REs) with a Lending Service Provider (LSP)/ Digital Lending App (DLA) do not diminish the REs' obligations and they shall continue to conform to the extant guidelines on outsourcing.

Trump Tariffs: How Must India Respond?

Trump Tariffs: How Must India Respond?

Rediff.com12 Mar 2025

India should convert the Trump threat to an India opportunity, re-embracing a more liberal trade regime as a way of reviving manufacturing output and exports.

Cut in FY25 estimates likely to keep SBI Life stock under pressure

Cut in FY25 estimates likely to keep SBI Life stock under pressure

Rediff.com4 Nov 2024

SBI Life Insurance reported a weak performance in Q2FY25. The annual premium equivalent or APE grew 3 per cent year-on-year (Y-o-Y) to Rs 5,390 crore. For the first half of financial year 2025 (H1FY25), it grew 9 per cent Y-o-Y to Rs 9,030 crore.

My Favourite Oscar Moment

My Favourite Oscar Moment

Rediff.com4 Mar 2025

The balance was so perfect in that moment, the irony so rich. Those who cheered on Elia Kazan were cheering on the one quality that made him such a singular artist: He was his own man and not susceptible to groupthink. Those who protested Kazan's presence were protesting that very quality: They were saying that he was too much of an outlier, a wolf in a radical's clothing. Sreehari Nair captures his Kodak moment at the Oscars.

The dark side of duty cut on smartphone parts

The dark side of duty cut on smartphone parts

Rediff.com7 Jan 2025

Any reduction in the customs duty on smartphone parts in the forthcoming budget will harm India's developing component ecosystem, discourage investment, increase imports, and make local firms uncompetitive, potentially resulting in job losses, think tank GTRI said on Tuesday. India's smartphone industry is a 'Make in India' success story, with 2023-24 production reaching $49.2 billion and exports at $15.6 billion, making smartphones the fourth-largest export after diesel, aviation fuel, and polished diamonds.

Consumer protection agency sends notice to Ola, Uber

Consumer protection agency sends notice to Ola, Uber

Rediff.com21 May 2022

CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.

BJP ridiculing Savarkar when...: Rahul in Lok Sabha

BJP ridiculing Savarkar when...: Rahul in Lok Sabha

Rediff.com14 Dec 2024

Congress leader Rahul Gandhi criticized the BJP for claiming to protect the Constitution while citing V D Savarkar's remarks that there was nothing Indian about it. He also drew parallels to the story of 'Eklavya' to illustrate the BJP's alleged economic policies hurting small businesses and farmers. He further supported the removal of the 50 percent cap on reservations and advocated for a caste census.

MFIs should not throw caution to wind, warns RBI

MFIs should not throw caution to wind, warns RBI

Rediff.com27 Oct 2021

Reserve Bank of India Deputy Governor M Rajeshwar Rao on Wednesday said while the central bank will foster growth in the microfinance (MFI) sector, the lenders in the space should not throw caution to the wind to achieve higher asset growth and returns. MFIs should not try to mimic the strategies of mainstream finance, as those serving the microfinance borrowers have a greater need to balance the social objectives with their lending operations, he said.

How Ratan Tata reacted when govt picked BMW bullet-proof cars over TaMo

How Ratan Tata reacted when govt picked BMW bullet-proof cars over TaMo

Rediff.com10 Oct 2024

On another occasion, he recalled, as part of the SPG, he was tasked with the security of the then prime minister Manmohan Singh and assigned the responsibility of escorting Tata from Taj Mansingh Hotel in New Delhi.

Want To Invest In Crypto? Read This

Want To Invest In Crypto? Read This

Rediff.com16 Dec 2024

Regularly monitor your account for any suspicious activity. Keep your devices updated with the latest security patches to prevent vulnerabilities. Ensure the physical wallet you use is stored securely to avoid loss or theft.

No customer liability for bank e-fraud reported in 3 days

No customer liability for bank e-fraud reported in 3 days

Rediff.com7 Jul 2017

In case the third party fraud is reported after a delay of four to seven working days, the customer will face liability of up to Rs 25,000.

Analysts maintain 'Buy' calls on ICICI Bank after Q3; see up to 32% upside

Analysts maintain 'Buy' calls on ICICI Bank after Q3; see up to 32% upside

Rediff.com28 Jan 2025

Defying the bearish sentiment in the markets on Monday, ICICI Bank's share price rose by 2 per cent, reaching an intraday high of Rs 1,234.4 per share on the BSE. With a 1.5 per cent gain at the close, the stock emerged as the top performer on both the BSE Sensex and the National Stock Exchange Nifty 50 indices.

Apple to stop storing card information on file for Indian customers

Apple to stop storing card information on file for Indian customers

Rediff.com20 May 2022

Technology giant Apple has informed its customers in India that it will no longer store their card information on file and will not be accepting payments made by debit cards and credit cards for purchases or subscriptions on the App store or other Apple services. The decision has been taken by the US-based company in view of the Reserve Bank of India's (RBI's) card data storage guidelines, which will kick in from July 1. The deadline for implementing these norms was extended twice.

Lab Or Natural? What Diamond Would You Prefer?

Lab Or Natural? What Diamond Would You Prefer?

Rediff.com12 Dec 2024

Suddenly, the legendary advertising line -- a diamond is forever -- is losing its shine.

India's internet economy likely to reach $1 trillion by 2030: Experts

India's internet economy likely to reach $1 trillion by 2030: Experts

Rediff.com17 May 2024

India's internet economy is estimated to reach $1 trillion by 2030, primarily due to e-commerce, which is expected to be worth $325 billion and rank third globally, according to industry experts. Last year marked a crucial turning point for India's e-commerce sector, with notable changes in consumer trends, technology, and regulations. InGovern Research Services, a leading corporate governance advisory firm, hosted a virtual roundtable to deliberate on the notable developments in India's e-commerce sector in 2023, with a particular focus on the essential role of customer trust in fueling its ongoing expansion.

Analysts bullish on HDFC Life post Q3 results; Nomura upgrades to 'Buy'

Analysts bullish on HDFC Life post Q3 results; Nomura upgrades to 'Buy'

Rediff.com17 Jan 2025

HDFC Life Insurance Company (HDFC Life) delivered a strong performance in the December quarter of the current financial year (Q3FY25), exceeding market expectations with robust earnings growth. The company reported a 13.7 per cent year-on-year (Y-o-Y) increase in net profit to Rs 414.9 crore in the quarter. The value of new business (VNB) rose 8.6 per cent Y-o-Y to Rs 930 crore, compared to Rs 856 crore in the corresponding quarter of the previous year.

Paytm gets NPCI nod to onboard new UPI users

Paytm gets NPCI nod to onboard new UPI users

Rediff.com23 Oct 2024

The National Payments Corporation of India (NPCI) has granted approval to Paytm to onboard new UPI users, subject to the adherence to all procedural guidelines and circulars, according to the company. The move is expected to come as a relief to Paytm, which had suffered a blow following the Reserve Bank of India's restrictions earlier this year on associate company Paytm Payments Bank Limited (PPBL) in onboarding new UPI users on the Paytm app. In March, the NPCI gave approval to Paytm to participate in UPI as a Third-Party Application Provider (TPAP).

Bank frauds: Limited liability for customers?

Bank frauds: Limited liability for customers?

Rediff.com22 Aug 2016

If RBI's recommendations are finalised, it will give more teeth to the existing fair practice code

Cyberfraud Thrives On Fear!

Cyberfraud Thrives On Fear!

Rediff.com29 Jan 2025

The number of cyberfraud cases has skyrocketed from 2,677 in 1999-2000 to 29,082 in FY24 -- more than a 10-fold increase. The RBI pegs digital payment frauds at Rs 1,457 crore in FY24, up more than five times in a year. It's not just the number of frauds. What's alarming is the growing sophistication of the fraudsters, exposing the vulnerabilities within the financial system, observes Tamal Bandyopadhyay.

How To Avoid Motor Insurance Claim Rejection

How To Avoid Motor Insurance Claim Rejection

Rediff.com18 Jun 2024

Do not get repair work started without informing the insurer as the latter like to carry out end-to-end verification of damages and documents before approving a claim.

'We Were Handcuffed, Our Legs Were Chained'

'We Were Handcuffed, Our Legs Were Chained'

Rediff.com6 Feb 2025

'Prime Minister Modi should sit with Trump and find a solution to this issue.'

Events that shaped Indian businesses in 2024

Events that shaped Indian businesses in 2024

Rediff.com1 Jan 2025

Unprecedented bribery charges, farewells, separation, failed union, monumental mergers and record-breaking IPOs, along with a healthy dose of online happenings in the form of spat and lessons in customer care, corporate India saw it all in 2024.

Why You Need Personal Accident Cover

Why You Need Personal Accident Cover

Rediff.com14 Oct 2024

'Accidents are unpredictable, whether it's a mishap during Diwali, a fracture during travel, or a fall in the bathroom.'

Naidu to consult with seers, experts on Tirupati laddu case

Naidu to consult with seers, experts on Tirupati laddu case

Rediff.com21 Sep 2024

The chief minister said after consultation, the government will take its decision with respect to the Tirumala Tirupati Devasthanams, the official custodian of world-renowned Sri Venkateswara Swamy temple in Tirupati.

RBI fines Kotak Mahindra Bank, IndusInd Bank

RBI fines Kotak Mahindra Bank, IndusInd Bank

Rediff.com4 Jul 2022

The Reserve Bank on Monday said it has imposed penalties of about Rs 1 crore each on Kotak Mahindra Bank and IndusInd Bank for deficiencies in regulatory compliance. Besides, the RBI has also imposed penalties on four co-operative banks. A penalty of Rs 1.05 crore has been imposed on Kotak Mahindra Bank for contravention of certain norms related to 'The Depositor Education and Awareness Fund Scheme, 2014' and for non-compliance with the directions on 'Customer Protection - Limiting Liability of Customers in Unauthorised Electronic Banking Transactions', and 'Loans and Advances - Statutory and Other Restrictions', the banking regulator said.

Chandrika Tandon Wins A Grammy

Chandrika Tandon Wins A Grammy

Rediff.com3 Feb 2025

Chennai-born Indian-American businesswoman and musician Chandrika Tandon, 71, won a Grammy in the Best New Age, Ambient or Chant Album category for her album Triveni, a blend of ancient chants and world music, at the 2025 Grammys.

Listed private life insurers' FY24 margins fell on rise in Ulip share

Listed private life insurers' FY24 margins fell on rise in Ulip share

Rediff.com11 Jun 2024

All the four listed private life insurance companies recorded a drop in value of new business (VNB) margin in the financial year 2023-24 (FY24) as compared to FY23. This is because of a higher share of unit-linked insurance plans (Ulips) in the product mix. VNB is a measure of the economic value of profits expected to emerge from a new business.

CAIT seeks action against quick commerce firms

CAIT seeks action against quick commerce firms

Rediff.com30 Dec 2024

The Confederation of All India Traders (CAIT) representing 70 million traders has written to Union Commerce Minister Piyush Goyal, drawing his attention to the alleged violations of laws and regulations by quick commerce (qcom) companies.

Marriage is entitled to constitutional protection, not just legal recognition: SC

Marriage is entitled to constitutional protection, not just legal recognition: SC

Rediff.com9 May 2023

The Supreme Court said on Tuesday it has to be alive to the fact that the concept of marriage has evolved and must accept the basic proposition that marriage itself is entitled to constitutional protection as it is not just a matter of statutory recognition.

'God Save Insurance Industry'

'God Save Insurance Industry'

Rediff.com9 Dec 2024

'Some of the astounding proposals, if translated into statutory provisions, would be suicidal.' 'This would not be a wonder cure for increasing insurance penetration and only result in mushrooming growth of players like paan kiosks with deleterious consequences.'

How RBI plans to check banking fraud

How RBI plans to check banking fraud

Rediff.com29 Aug 2022

As part of its efforts to strengthen customer protection, Reserve Bank is considering setting up a fraud registry to create a database of fraudulent websites, phones and various modus operandi used for digital fraud. Such a database will help prevent these fraudsters from repeating the fraud as the websites or phone numbers would be blacklisted, RBI executive director Anil Kumar Sharma said on Monday. "There is no definite timeline for setting up of the fraud registry.

Heading To The Kumbh? Here's How To Plan

Heading To The Kumbh? Here's How To Plan

Rediff.com10 Jan 2025

Prayagraj is a must-visit place in 2025, but in January and February you can't miss the Maha Kumbh, a spectacular event like no other.

Trump's 'America First' agenda may lead to higher tariffs

Trump's 'America First' agenda may lead to higher tariffs

Rediff.com6 Nov 2024

With Donald Trump all set to become US president, Indian exporters may face high customs duties for goods like automobiles, textiles and pharmaceuticals if the new US administration decides to pursue the 'America First' agenda, opined trade experts. Experts also said that Trump could also tighten H-1B visa rules, impacting costs and growth for Indian IT firms. Over 80 per cent of India's IT export earnings come from the US, making it vulnerable to changes in visa policies.